Quality of execution

High quality of execution results in a consistently high standard of delivery in all aspects of business activity – both internally and externally. You get things right first time. Your clients are satisfied with all you do and therefore stay with you.

It becomes easier to attract new good clients – and the same goes for recruiting and retaining the right talent. The following attributes are critical to achieving high quality of execution:

Leadership

The quality of management is very high as it sets a tone/culture that focuses on delivery standards, which motivates everyone in the company to be mindful about what you want to achieve.

Followership

Everyone in the organisation puts in extraordinary effort consistently and takes responsibility for their own performance and contribution to the overall results.

Confidence

The certainty and conviction that clarity about the purpose and direction give, mean everyone in the business wants to excel and engages constructively with internal and external stakeholders.

Capability

Effective systems and processes in combination with collective skills and talents ensure you get it right first time, with the necessary co-ordination and control.

Competence

Because you make sure you put the right people in the right roles, everyone understands their role and objectives, which allows them to perform in a self-motivated and directed way.

Rigour

Your systems and operational discipline ensure clear lines of accountability and the required attention to detail to contribute to getting things right first time.

Make sense? Quality of Execution does take commitment and a lot of attention to detail – and if you haven’t got it, it’s not a quick fix.