Our Services

Organisational
design

If your strategic intent is to stay ahead of your competition for the long term, you need a growth strategy that is supported by an organisational design, which will deliver that for you.

Organisational Design

What gives you long term competitive edge?

Our experience, together with extensive research from around the globe, shows that businesses that sustain their competitiveness over the long term have two major characteristics – business excellence and organisational health – which they exhibit consistently. These characteristics become embedded in their ‘organisational DNA’.

Business Excellence

Business excellence means being excellent in the three core disciplines of every business – People, Operations and Finance.

People excellence: Your culture and all aspects of how you manage the behaviour of your people. How your people act and how the company supports them – as individuals, in teams, towards clients and with each other.

Operations excellence: How you manage all operational aspects of your business, covering everything from business vision and strategy through to delivery of services. From strategic alignment through marketing and sales to the effectiveness of your structures, processes, performance measures and the results you achieve.

Finance excellence: How the financial aspects of your business are managed. How profitability and finance is understood, owned and delivered across the business.

Organisational Health

A healthy enterprise is able to respond dynamically to the constantly changing commercial environment in which it operates. For this your organisation needs to be fully aligned internally, operate consistently at a high quality of execution, whilst being pro-active in focusing externally.

Internal alignment: The extent to which you have shared objectives, aligned to your strategy, supported by your culture and at the same time meaningful to individual employees. The energy and effort your people put into their work focusing on productivity and results.

Quality of execution: The degree to which you deliver against your promises, both internally and externally. The levels of client satisfaction and the ability to win and retain clients. Your aptitude to recruit and retain the right talent in the right roles.

External business focus: Your engagement with customers, suppliers, partners and other external stakeholders. Being attuned to your market, emerging technology, economic and societal changes. The ability to innovate and tailor your offerings to current and future markets.

Organisational Capability

For Business Excellence and Organisational Health to become embedded in your organisation’s DNA, you need to know if you have the right capability. You must, therefore, critically assess whether you have the people, processes, systems, technologies and culture that are appropriate to deliver the vision, mission and strategy of your organisation for today and tomorrow.

Our business game changer (scroll down to the bottom of the page to request a brochure describing the process & results you can expect) will enable you to make that assessment and create development, investment and recruitment plans that address capability gaps. Thereafter, the on-going challenge is to maintain the organisation’s focus on learning from both successes and failures in all activities throughout the business.

Once you do that, you will be well on your way to an organisational design that supports your growth strategy and long term competitiveness – keeping you, your shareholders, directors and employees happy.

Interested to know how to align your organisational design with your strategy in a way that helps you build your competitive edge? Get in touch.

Other services

Business game changer

Leadership development

High performing teams

Free Insight: Business Game Changer

Thank you, Nicole. It has been an absolute pleasure to go through this stretching and illuminating programme with you as our guide. You are a wonderful resource and impactor on our professional direction and personal and professional lives.

Chris Bowers Managing Director, AFL Hyperscale EMEA

“Most trainings bring new insights, but only few plant the seeds for lasting change. Nicole’s Coach Approach was a starting point for lasting change in the company I worked with. Her easy-to-grasp and yet profound concepts accompany me to this day. Choosing a coach approach to client relationships was a key insight for management, sales and delivery teams and helped us to professionalize our consulting business. With few adaptions, it soon became the standard doctrine for our client-facing activities. Personally, it was a starting point for transforming my whole consulting approach. I am grateful to Nicole to have opened that door for me.”

Norman Hilbert Expert in agile project management, professional development and leadership

Nicole has very kindly supported me as I establish myself as a Coach. Nicole has an incredible ability for establishing depth of connection in a way that enables her to cut through the chat and very quickly identify what is holding you back. She provided me with challenges and direction in a manner that energised me to seek so much more for myself. Any time spent with Nicole will uncover beliefs & opportunities that will only propel you forwards.

Bep Dhaliwal Award winning Resilience Coach, Facilitating Conversations that matter, NLP practitioner, MHFA, Ollie Coach

I wanted us (to become) one team with a clear focus on improving the business. Haywood Mann designed and delivered a programme for the whole of the senior team with this aim. The Haywood Mann Diagnostics provided a framework that helped us all understand the key components of a high performing team, which gave us ways to improve the relationships between team members and measures to show the progress made. This approach helped the team develop much faster than would have happened naturally and 6 months after the programme the performance of the team continues to improve. We will be continuing to work with Haywood Mann on our next steps to becoming a long term competitive business.

Piers Grummet Managing Director, Stölzle Flaconnage

‘[The Coach Approach to Client Relationships is] definitely the best course we have ever had as a company. The learning environment created was excellent and everyone took away very constructive new skills and an increased desire to ask better questions.

Hanno Allolio Founding and Managing Partner, Allolio & Konrad GmbH

Sadly, not every professional is interested in making sure that they are right up to date with the latest research and thinking in their core area. However, Nicole is one of those rare people who takes their professional responsibilities and development seriously, and who mixes practical experience with proper evidence and research. Nicole is professional, knowledgeable and with a real concern for not only making sure that her work is evidence-based but that her deep knowledge is right up to date with the very latest research and evidence.

David Wilkinson Editor, The Oxford Review

Nicole is an excellent executive business coach. Many executives overlook the need for effective coaching that has a significant long-term impact on their management skills and decision making. Nicole is a person that is able to identify with management needs and specific outcomes. I strongly recommend her as an executive coach to clients

Julius Steyn Investor and Finance Specialist in Water Sector

“It is a real delight to work with Nicole – why do I say this? Firstly, her absolute integrity, responsiveness, flexibility and dependability. Secondly, her finely honed coaching and feedback skills have helped many of our senior managers positively embrace the changes they need to make to improve their own and their teams performance. Thirdly, her enthusiasm for life and being proactive about living it to the full makes it very interesting and great fun to work with Nicole.”

Shirley Smith Global HR People Development, Lenzing AG

“Andrew’s experience, knowledge and advice enabled us to focus on the key issues. The Directors have already been discussing the potential benefits of engaging (his) services in the future to assist with the strategic direction of our business.”

Darryl Pounds Director, John Burke Associates

“Andrew has excellent credentials across several industry sectors which enabled him to grasp our challenges very quickly. He’s very ethical in what he does (and) he adds value away from the defined sessions.I have recommended Andrew several times and will continue to do so.”

Andrew Smart Managing Director, Virtual Sales Team Ltd

The Game Changer assessment is useful at pinpointing those areas that need the most attention on the path towards ‘outstanding’. It is worth your time to discover something useful about your business

Paul Matthews Managing Director, People Alchemy Ltd

The in-depth report [on Organisational Health] provides some excellent pointers on next steps. Getting the rest of my management team to review the output provoked much needed discussion on some challenging issues.

John Sharples Managing Director LPRS Ltd

Nicole is a person I admire greatly. We both serve on the board of Entrepreneurs World and working with her is always enjoyable. She has a wonderful intellect, which I value very highly, and a fascination with many things. She is dynamic, warm, down to earth, well-informed, balanced and fun to deal with while also being passionate, very proactive and unafraid to tell it as it is. She is excellent at drawing out the best in people, something I have seen in action many times. If you need someone to bring out the best in you, so that you use all your talents and skills, Nicole is very highly regarded and must rank as one of the best there is. She’s great and I highly recommend her.

Robert Clay Author, Speaker, Mentor, helping owners of established businesses to achieve 628% growth in 12 months or less

Nicole enables busy Executives and CEOs to communicate better with each other and their teams’. Nicole ensures that individuals become effective leaders. Nicole is passionate about building effective teams and improving people management within organisations. I have recommended my contacts and clients to her, and all have spoken about the true level of satisfaction and commitment which they have found with her services.

Simon Renshaw Director and Insolvency Practitioner at RG Insolvency

“Nicole is simply awesome. She is not only a wonderful kind-hearted and warm person, she delivers time and again and is the ultimate professional. If you haven’t had chance to work with her, do. Then you may see why she gets so many recommendations.”

Cliff Findlay Creative Director, Latitude Solutions Ltd

Find out how an organisational design for long term success can
transform your organisation. Get in touch.