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In most modern cars we are used to having climate controls - in order that we can create that ideal ambience for our journey. Not too hot or cold, enough air circulation that we don't get drowsy or lose concentration and not ...

Big of course! Well yes, but not necessarily achieved by big steps or major initiatives.
For a lot of businesses, competitive differentiation is getting harder and harder. That’s understandable too – developing ...

In hierarchical systems having people follow you if you’re the leader is an occupational hazard. It just happens. Your position lends you authority, independent of your own personal capability as a ...

What’s your approach to understanding your competitiveness?
In most of the businesses we are introduced to we typically find some combination of:
Product/service differentiation (something that’s invariably hard to ...

How much feedback do you receive from your people and the business? How much feedback do you give your people on a day-to-day basis? What kind of feedback are you giving ...

During the Great Pandemic, it was natural that most (all?) businesses “battened down the hatches” and minimised discretionary expenditure. If you did that and survived, well done!
How have you been ...

Empathy you might be aware of - as a personal skill in dealing with people and understanding what’s really going on for them. But, what does that mean in the context of an organisation? And how do you ...

As infants we are generally encouraged and motivated in our endeavours by parents and close family members (especially grandparents) telling us that everything we draw, write, create is “great”, “wonderful”, “so clever” and ...

Courage is critical for leaders and for business success. I doubt this will come as a surprise to you – especially if you have been leading an organisation or department for some time.
The question is, ...

Some while ago I posted a blog about the importance of capability in business growth. My primary assertion was that an honest evaluation of organizational capability, followed by the successful implementation of changes to ...

When have you last attended an effective meeting? When have you last run an effective meeting? What is an effective meeting? Do they exist?
Funnily enough, yes they do. However, given the many conversations we ...

One of the things that drives me nuts about business sometimes, is the waste of energy, resources and productivity that bad leadership provides. Yes, I use the word ‘provides’ deliberately, because, of course, bad ...