Getting emotional at work.  Everyone’s worst nightmare, right? For the person who is on the receiving end probably even more so than for the person who it is happening to. What are we so worried about here?  ...

What is a question? It can be: A request for information;A way of drilling deeper;A way to get to know other people’s thoughts;A way to establish the status in a situation; andEven a way to build rapport…All of the ...