by Nicole Bachmann | Jan 27, 2026 | Articles
Empathy you might be aware of – as a personal skill in dealing with people and understanding what’s really going on for them. But, what does that mean in the context of an organisation? And how do you create an empathetic organisation? An...
by Nicole Bachmann | Jan 6, 2026 | Articles
Courage is critical for leaders and for business success. I doubt this will come as a surprise to you – especially if you have been leading an organisation or department for some time. The question is, how does courage manifest itself in the business...
by Nicole Bachmann | Dec 9, 2025 | Articles
When have you last attended an effective meeting? When have you last run an effective meeting? What is an effective meeting? Do they exist? Funnily enough, yes they do. However, given the many conversations we either have with people or overhear people have...
by Nicole Bachmann | Nov 25, 2025 | Articles
Let us begin by asking ourselves how we like to be treated. If your friend who loves football keeps taking you to football matches, even though you prefer watching tennis and have told them so, how does that make you feel? Do you like it? How much do you...
by Nicole Bachmann | Nov 11, 2025 | Articles
I hear a lot of excuses about why leaders fail to coach and develop their people continuously and sustainably – daily operational pressure, difficult economic situation, financial constraints to the business, all hands needed on deck to cope with the workload, etc,...