by Andrew Hall | Apr 14, 2026 | Articles
In most modern cars we are used to having climate controls – in order that we can create that ideal ambience for our journey. Not too hot or cold, enough air circulation that we don’t get drowsy or lose concentration and not too draughty to be...
by Andrew Hall | Mar 31, 2026 | Articles
Big of course! Well yes, but not necessarily achieved by big steps or major initiatives. For a lot of businesses, competitive differentiation is getting harder and harder. That’s understandable too – developing and sustaining a truly distinctive product or...
by Nicole Bachmann | Mar 17, 2026 | Articles
In hierarchical systems having people follow you if you’re the leader is an occupational hazard. It just happens. Your position lends you authority, independent of your own personal capability as a leader. Wasn’t that nice, while it...
by Andrew Hall | Mar 10, 2026 | Articles
What’s your approach to understanding your competitiveness? In most of the businesses we are introduced to we typically find some combination of: Product/service differentiation (something that’s invariably hard to do) Their understanding of and relationships with...
by Nicole Bachmann | Feb 23, 2026 | Articles
How much feedback do you receive from your people and the business? How much feedback do you give your people on a day-to-day basis? What kind of feedback are you giving them? Adaptive? Affirmative? A good balance of the...
by Andrew Hall | Feb 10, 2026 | Articles
During the Great Pandemic, it was natural that most (all?) businesses “battened down the hatches” and minimised discretionary expenditure. If you did that and survived, well done! How have you been faring/acting since? Has it felt like...