The Why of What, How, Where, When, Who, Which…

The Why of What, How, Where, When, Who, Which…

What is a question? It can be: A request for information;A way of drilling deeper;A way to get to know other people’s thoughts;A way to establish the status in a situation; andEven a way to build rapport…All of the above are true and, underlying all that, and more...
Fight Or Flight: Emotions In The Workplace

Fight Or Flight: Emotions In The Workplace

Getting emotional at work.  Everyone’s worst nightmare, right? For the person who is on the receiving end probably even more so than for the person who it is happening to. What are we so worried about here?  Being seen as unable to cope? Being seen as weak?...
Why change doesn’t happen.

Why change doesn’t happen.

Change – a word we hear very often – some would say: ‘too often’… On the other hand, most of us are very aware of the fact that change is an important part of our humanity and growth. So, what is the difference between changes we like and those we struggle with? –...